Your ambassador communication brief

• Your services, standard prices and any approved offers.
• How you want the team to introduce themselves and communicate.
• Booking rules, deposits, opening hours and existing calendar.
• Common client questions and the answers you have approved.
• When to hand a conversation to you, who to contact and how quickly you can respond.

Include the relevant detail in your answers below. Use approved business information and images; keep passwords and client medical records out of your brief.